Workflow templates

AI Support Ticket Triage and Escalation

Review new Zendesk tickets with AI, correlate likely production problems with unresolved Sentry issues, and put every ticket update or escalation behind human approval.

Gmail Support Triage

Classify support emails, draft safe replies, and route bugs or ideas into Jira after review.

Outlook Support Triage

Classify Outlook support emails, draft safe replies, and route bugs or product ideas into Jira after human review.

AI Telegram Support Auto-Reply Bot

Reply to Telegram support messages with an AI agent that keeps isolated, expiring conversation context for each chat participant.

AI WhatsApp Support Auto-Reply Bot

Reply to inbound WhatsApp support messages with an AI agent that keeps isolated, expiring conversation context and flags sensitive requests for human follow-up.

Turn anonymized learnings from resolved support tickets into a grounded knowledge-base article and review it as HTML without connecting a helpdesk or publishing destination.

Classify a fictional support request, apply the included support policy, and review a reply draft without connecting a helpdesk or sending a message.

Analyze a fictional batch of customer comments, trace themes to evidence, and review an HTML report without connecting a helpdesk or survey tool.