Workflow templates

AI WhatsApp Support Auto-Reply Bot

Turn each inbound WhatsApp message into a concise, context-aware reply while clearly flagging account-specific or sensitive requests for human follow-up.

AI WhatsApp

Workflow preview

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  1. WhatsApp message webhook
  2. Load customer conversation state
  3. AI drafts a reply and chooses answer or human handoff
  4. Preview safely or mark the message read
  5. Send the reply to the originating customer
  6. Save bounded conversation state after successful delivery
  7. End
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How it works

  1. Receive a message Your WhatsApp Business number
  2. Load recent conversation For this customer only
  3. AI prepares reply Answer or flag human follow-up
  4. Reply in WhatsApp Save context after delivery

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