Turn each inbound Telegram message into a concise, context-aware support reply while preserving only a bounded recent conversation for that participant.
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Review new Zendesk tickets with AI, correlate likely production problems with unresolved Sentry issues, and put every ticket update or escalation behind human approval.
Classify support emails, draft safe replies, and route bugs or ideas into Jira after review.
Classify Outlook support emails, draft safe replies, and route bugs or product ideas into Jira after human review.
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