Workflow templates

AI Support Ticket Triage and Escalation

Review new Zendesk tickets with AI, correlate likely production problems with unresolved Sentry issues, and put every ticket update or escalation behind human approval.

Gmail Support Triage

Classify support emails, draft safe replies, and route bugs or ideas into Jira after review.

AI Timesheet Generator

Collect Jira, GitHub, and optional Calendar activity across visible projects and repositories, generate evidence-based team effort rows, and write a Google Sheets report.

Outlook Support Triage

Classify Outlook support emails, draft safe replies, and route bugs or product ideas into Jira after human review.

Daily Blockers & Stale Work Digest

Search GitHub and Jira for stale, blocked, or overdue work and post only the exceptions to Slack.

GitHub Issue to Jira Sync

Create a Jira issue from a GitHub issue URL or event, comment the Jira key back, and mark the GitHub issue as synchronized.